Personal Resume of

    Shelley Bown

	4 Talona Cre, Corio Vic 3214    		Email: shelza22@hotmail.com
	D.O.B: 22nd May 1985	      			Mobile: 0450 401 999

         Skills & Abilities

Retail	
•	Managing a team
•	Completing rosters
•	Excellent customer service skills
•	Strong work ethic
•	Merchandising  and  visual display
•	Professional phone manner
•	Ability to deal with a wide range of people
•	Proven record of completing tasks thoroughly within a strict timeline
•	Ability to work autonomously or within a team environment
•	Effect complaint resolution

Hospitality 
	
•	Food preparation 
•	Serve food and beverages
•	Maintain strict hygiene/food handling standards
•	Deal courteously with the public
•	Able to carry out tasks without supervision
•	Demonstrate initiative – during quiet times I always find things to do.	

Child care
	
•	Care for children aged 1 – 12 years
•	Experience in caring for autistic children
•	Engaging with children in various activities
•	Prepare light snacks and meals
•	Supervise children’s play time ensuring their safety at all times

         Education and Qualifications
  
   2001	Successfully completed Year 10		
	Matthew Flinders Secondary College
2007	Deakin  University  geelong,Vic.

		
         Professional Experience
TEACHING AND 
CHILLDCARE      -   Wisdom kindergarten school
                     Teaching English to the children 

CHILD MINDER – On call	
2oo7-	Bell brae Country Club Kindergarten
	Responsibilities:
•	Whilst parents are attending a conference their children are signed into The Country Club Childcare Centre for a period of up to five hours
•	Responsible for care of children from age 2 ½ - 12 years
•	Engage with children in various activities such as videos, play dough, drawing, visit the park to play on the playground equipment and visit the animals

  Jan 2006 -	SALES ASSISTANT - Casual					
	Spindles Shoes
	Responsibilities:
•	Excellent product knowledge
•	Advise customers on the location, selection, price, use and care of goods available from the store, with the aim of encouraging them to buy and to return to buy in the future
•	Price, stack and display items for sale, and keep the store tidy and attractive
•	Provide excellent customer service
•	Generate rosters and manage a team of staff
•	Awareness of O.H&S
•	Participate in stocktaking
   
          Referees

	Vicki Dryden
	Manager – Spindles Shoes	
	Phone (03)5222 8220

	John Brady
	Manager – Supreme Catering	
	Phone 0418 524 873
	
	Peter Kenny
	Bellaire Estate Winery
	Phone 0407 733 610