TOMEKIA WILBURN 
Email: cjwilburn10@hotmail.com                                                                                  
PSC 303 Box#61                                                    Home: 910-221-8667
APO AP 96204                                                      Mobil: 010-4907-7105

PROFILE
Understands the importance and capable in team building, problem solving, decision making, and expertise in Customer service. Leads team effort to support customers and providing customer satisfaction.  Have immense ability to communicate with diverse groups of people. .

STRENTHS

•	PROBLEM SOLVING		
•	DECISION MAKING
		
•	MANAGEMENT
	
·	TEAM BUILDING	·	CUSTOMER SERVICE	·	COST CONTROL

·	BOTTOM LINE PROFITABILITY
	
·	HIGHLY COMPENTENT WITH  COMPUTERS

·	HANDEL PRESSURE 
        WELL	
			
PROFESSIONAL BUSINESS EXPERIENCE

Child Development Center, Pyongtaek, Korea                               11/07 to 08/09
Child and Youth program Assistant                            
Assist in providing and leading planned activities for program participants. Help establish a program environment that promotes positive child and youth interactions with other children, youth, and adults. 

	Help prepare, arrange, and maintain indoor and outdoor activity areas and materials to                   accommodate daily schedule
	Interact with children using approved child guidance techniques
	Interact professionally with staff members, parents, and Command

Hecht’s Department Store Fayetteville, NC                                       2/02 to 03/06
Sales Associate
Assist customers in selection of merchandise by offering suggested apparel while insuring prompt, efficient and courteous customer service. Promoted and maintained a clean and friendly store environment. 

Increased sales by opening instant credit accounts.
	Performed Inventory Management.
	Perform all regular cleaning activities & other tasks that are included on job assignments 
	Operated sales transactions on an electronic cash register

Papa John’s Fayetteville, NC                                                       06/00 to11/05	
Assistant Manager
Supervise shifts in the operations of the restaurant to ensure that high quality products and service are delivered to our customers in order to generate restaurant profitability.  Operated cash register, count money and handled customer complaints.

	Increased profits by keeping labor below stores target goal of 22% 
	Recruited, trained and supervised employees
	Performed duties of Opening and Closing store Manager 

Volunteer Work

Small Wonders and Big Miracles Day Care Center Fayetteville, NC             7/00 to 03/06

    Assists in preparing meals 
Plan and coordinate outdoor and indoor activities   
Hands on with the everyday activities with the children 

EDUCATION 

 		University of Phoenix 
Bachelors in Business Management (2011)

Tomekia Wilburn 
422190411