Will Smith Jr. 
서울시 송파구 석촌동 291-7 201호	
Cell 010-4028-3386
wsmith1@my.devry.edu

EDUCATION
DeVry University				Arlington, VA
Bachelors of Business Administration				Graduated: March 2007

Hagerstown Business College 			Hagerstown, MD
Associate of Applied Science in IT				Graduated: October 2003

Washington Co. Technical High School 			Hagerstown, MD
High School Diploma in Advanced Computer Applications	Graduated: June 2001
Vice President of Skills USA VICA 			        Term Served: Sept 2000 - Jun 2001
•	Attended Leadership Career Skills education program in Ocean City

WORK EXPERIENCE

YBM ECC						SUJI, Yong-in City, South Korea
Teacher						Contract: July 2008 – August 2009
•	Created and implemented new programs/lessons to encourage student participation
•	Tutored students over the phone during after school hours
•	Provided detailed monthly written reports to the school president and supervisor
•	Analyzed and corrected documentation for both the school and its students
•	Tutored the President and Vice President in the subject of English

First Data						Hagerstown, MD
Technical Support Specialist III			January 2008 – June 2008
•	Troubleshot networking, hardware, and software issues with First Data’s merchant POS
•	Excellent customer service provided with a 100% satisfaction rating
•	Detailed reports created and logged into Remedy

GameStop 						Hagerstown, MD
3rd Key Manager 					October 2002 – January 2008           
•	Managed over $2 million in sales per year
•	Supervised up to 15 employees
•	Provided excellent customer service
•	Organized/special ordered store products
•	Performed seasonal employee interviews/hiring’s 

COMPUTER EXPERIENCE:
Operating Systems:	Windows 9x/2000/XP
Software:	MS Office, MS Access, MS Publisher, Front Page, MS Project

EXTRA ACTIVITIES:
Toastmasters International (TMI) South Korea
Korean Student
•	Fluency: Elementary Level
Martial Arts Instructor					October 2003 – July 2008
Tutor 							August 2006 – Present
•	Tutored College students in the use of Business
•	Tutored Korean exchange students in the study of Business and English
•	Tutored Korean instructors for English teaching in public schools interviews