Michael Hartnell		   Curriculum Vitae

4 Grove Road
Woodbridge
Suffolk
United Kingdom
IP12 4LJ

Mobile (Korea) 010 7653 3999	     Mobile (UK) (+44) 07921 067984
Home (UK) (+44) 01394 383537
Email vabune@googlemail.com

Current Status

I am currently between jobs. I have recently completed a year teaching at an English academy in Seoul.  The academy itself is relatively small, but is run by YBM ECC, one of the largest education chains in the country and is located in Nowon-gu, a major education district of Seoul.  It’s a position that has, during the past year, provided a great many positive experiences.  I intend to continue living and teaching in this city.

 Abstract

My employment history, alongside my education to date, has allowed me to develop strong interpersonal skills, an ability to focus on and accomplish goals and a willingness to accept challenges.  In obtaining a degree I was very much encouraged and expected to push myself mentally, and I have since looked to continue this throughout my employment career.  I have a balanced personality and consider my ability to remain calm when under pressure an asset.  I am ambitious, creative and increasingly inclined to explore new challenges. 

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Employment History
July 2008 – July 2009
YBM ECC		I was one of six foreign teachers in the Junggye branch
ESL Teacher 	of YBM ECC, an English hagwon comprising of a kindergarten between the hours of 9am and 3pm, and an after-school academy for elementary to middle school students thereafter.  I taught all ages, though I am on the earlier schedule and therefore work predominantly with the younger students.  I had a delineated curriculum to teach, but planned lessons to meet the standards and requirements of each class, whether it be compiling tests, making supplementary materials or preparing appropriate English games.  Much of the job involved ascertaining what each class finds specifically beneficial and adapting to this.

Over the last nine months I learnt a great deal: I began with no teaching experience but grew into the job, learning all the time through experience and training.  I was fortunate to teach excellent students, and it was a great pleasure to watch them develop their English skills.
Dec 2006 – June 2008 
AXA Insurance	The role involved the processing of insurance claims payments, 
Bordereau Technician 	both to third party insurers and within the company itself, and the resolution of complex issues therein.  I had to cope with a certain amount of pressure in the job as clients and companies chased payment and I strived to meet deadlines, apportioning and prioritising my time accordingly.  This often necessitated going beyond what was expected of me in order to succeed.   The team itself was a small one, yet we worked together harmoniously towards our considerable targets: the bordereau team in fact processes almost two thirds of AXA’s annual finances.

  Oct 2006 – Dec 2007
AXA Insurance	My employment as a travel claims negotiator, essentially
Claims Negotiator 	concerning the answering of phones and the completion of paperwork from clients, did, as a consequence of my comparative experience within the team, allow me to become involved in several ‘extra curricular’ responsibilities.
I was heavily involved in the training and development of new employees, acting as a referral in the team for any questions or problems they may have, and passing on my experience both on the floor and tutoring in a more intimate nursery environment.  This aspect of my work was very enjoyable.

			I was regularly expected to talk to dissatisfied customers whose  			issues my colleagues had been unable to resolve.  To fulfil this 			responsibility I need to possess a strong knowledge of the 				subject	matter and the vocal conviction and patience to placate			the caller and convey understanding.

More generally, I was able to develop a good telephone manner, effective data handling skills, and due to understaffing, had to manage mine and others’ workloads efficiently.  My duties evolved through experience from simply taking phone calls to covering for management and adopting a Team Leader role.

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Education History
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Sept 2003 - June 2006
University of 	I spent three years studying English at an emerging university, 
Lincoln 	and thoroughly enjoyed the experience. I welcomed the opportunity to 	express myself academically and socially, and
BA (hons) English 	I graduated with upper second class honours, having worked
Grade 2.1 		on an ambitious piece of creative writing for my dissertation.	  
Rupert Hildyard	My course covered literature and language, as well as drama can be contacted	and more practical aspects.  Modules ranged from studying the on 01522 886251	canon of American and colonial literature to the history of 				literature in the English language from Old English poetry to
its modern form, looking in depth into all media.
			Skills I am able to say I picked up or honed while studying, 			aside from academic gains, are an ability to work to tight 				deadlines, converse intelligently both with my peers and elders, 			and aside from academia, the social aspects of student life, 				which I see to be a benefit to my confidence and a catalyst to 			future challenges in life.

Sept 1996 - June 2003
Farlingaye High	My A-Levels were taken in English (A), German (C), History  
School		(C) and General Studies (C). 
Grades achieved:	
4 A Level A-C		
10 GCSE A*-C	

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Interests
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I have a keen interest in marginalised, independent popular music, especially new music, and I have written articles for several small music publications and websites.  I also enjoy reading and writing fiction and both taking part in and watching most sports.  I love to travel and have visited destinations across Europe and Asia, always attempting with varying degrees of success to assimilate into the culture.  Pursuant to this, I’m interested in languages: I possess A-level, or conversational standard German, and have taken courses in French, Spanish and Japanese.  Having lived in Korea for twelve months, I’ve attempted to learn some of the language – I have, however, so far only mastered the basics.  I hope to take professional lessons next year.  Finally, I have an active social life both in and outside of work.